Who we are
Our website address is: [Your AI SaaS Service URL].
What personal data we collect and why we collect it
User Data
When you use our AI SaaS service, we collect the following data:
- Account information (name, email address, password)
- Usage data (queries submitted, results received)
- Payment information (processed securely by our payment processor)
We collect this data to provide and improve our AI services, process payments, and communicate with you about your account.
Cookies
We use cookies to keep you logged in and to remember your preferences. These cookies last for one year.
Third-party AI Service Providers
We use several third-party AI service providers to power our AI capabilities. These providers process your queries and store them for 30 days, after which they are deleted. They do not store your personal information beyond this period, and they do not train their services on any data you have provided.
How we use your data
We use your data to:
- Provide our AI services
- Process payments and prevent fraud
- Improve our service offerings
- Respond to your requests and support inquiries
Data Retention and Deletion
We store your account information for as long as your account is active. Your queries and the results are stored by us and our third-party AI providers for 30 days, after which they are automatically deleted. This does not include data for legal, or security purposes.
Who we share your data with
We share data with:
- Our third-party AI service providers (for query processing and 30-day storage only)
- Payment processors (for payment processing)
- Marketing companies (to manage the effectiveness of our website)
- Web analytics services (to improve our website and services)
Your rights over your data
You can request an export of your personal data or request its deletion at any time. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us at here.
Your continued use of our service will be regarded as acceptance of our practices around privacy and personal information.